Targeted Audience Dates and VenuesThe HR Administrator in Organizations
- Differences between Bad and Good Interviews
The Interview as a Method of Selection
- Selection Methods
- Prevalence of the Interview as a Selection Method
- The Reliability and Validity of Interviews
- Problems with Typical Interviews: Before, During and After
- Improving Interviewing Reliability
Types of Selection Interviews
- Screening and Biographical Interviews
- Serial and Sequential Interviews
- Panel Interviews
- Structured Interviews
- Competency-Based Interviews (CBI)
- Competencies Defined
- Behavioral and Performance Indicators
- Job Profiles and Job Descriptions
Pre-Interview Steps
- Preparing a CBI Guide
- Standardizing the Questions
- Deciding on the Rating Scale
- Organizing Venue and Material
Structure of an Interview
- Introduction Techniques
- Opening Statements/Questions
- Conducting the Interview
- Closing the Interview
Interview Questions
- Open and Closed Questions
- Hypothetical Questions: When and How
- Leading Questions and How They Should Be Used
- Probing and Fact Finding Questions
- STAR Probing Techniques
- FACT Funneling Techniques
- Disallowed Questions
Post Interview Steps
- Classifying and Evaluating Captured Data
- Quantifying Intangibles
- Producing Interview Reports
- The Selection Decisi