Recruitment and Selection

• Recruitment versus Selection
• Roles and Responsibilities in Each Stage
• Managing Relations with Other HR Functions

Defining Requirements

• Building a Job Profile: The Use of Essentials and Desirables

Attracting Candidates

• Various Sources for Attracting Candidates:
• Referrals and Internal Candidates
• Advertising: Pros and Cons
• Internet and Websites
• Recruitment Agencies and Head Hunters
• Career Fairs and Universities

Screening Candidates and Short Listing

• Tangible versus Intangible Criteria
• The Use of CVs, Résumés and Applications for Short Listing
• Verifying On-Line Applications

Interviewing Candidates

• Screening and Biographical Interviews
• Hypothetical Interviews
• Panel Interviews: Pros and Cons
• Competency-Based Interviews

Evaluating Candidates

• Importance of Data Capture
• Objective versus Subjective Remarks
• Legal and Fairness Issues
• Producing a Personal Profile

The Selection Decision

• Criteria that Should Be Used
• Use of Decision Matrixes in Selection
• Use of Competency Gap Analysis

Recruitment and Selection (R&S) Information Management

• Building a Database for Sources and Candidates
• The Importance of Data Tracking
• Physical Files versus Soft Files
• HR Management Systems