HR Functions, relation to other functions and the operating environment

• Development of HR from welfare to business partner
• Specialist functions
• Building bridges with other functions
• Understanding the internal environment
• Understanding the external environment

 

What is Leadership, Management versus Leadership, Styles of Leadership

• Defining Leadership
• Differences between Management and Leadership
• Understanding and applying different styles
• Making the transition from Manager to Leader

Importance of a Professional persona, placing the HR function at the forefront

• Marketing the HR function
• Enhancing personal image and gaining respect
• Becoming an expert communicator
• ‘Master class’ session in presentation skills

KEYNOTE ACTIVITY: Individual Presentations

Strategic Thinking and Decision Making

• Strategic versus tactical thinking
• Models of decision-making
• Summarising information into meaningful argument
• Presenting a logical argument
• Understanding and dealing with disagreement and objections
• Dealing with conflict and confrontation

Analysing data to understand trends and make accurate forecasts

• Turning HR Data into information to understand trends
• Making numbers easy to understand
• Presenting data
• Making forecasts based on analysed information