Strategic Human Resources Management :: مركز المجد للجودة وتطوير الموارد البشرية

Training Course Objectives

List the main cycles in Human Resources (HR) and the critical steps in each.
Define strategic HR management and draft an HR strategy.
Explain the vital KPIs which should be constantly monitored in Human Resources.
Quantify employee morale and determine a formula for calculating it objectively.
Differentiate between types of turnover and determine how each should be calculated.
List the main types of performance management and appraisal rating systems and how and when to use each.

Training Course Content

The Main Cycles in Human Resources (HR) Management

HR Strategy Cycle

Recruitment and Selection Cycle

Training and Development Cycle

Performance Management Cycle

Compensation and Benefits Cycle

Strategic HR Management

Situation Analysis

SWOT

PEST

PEDSTL

HR Visions and Missions

HR Strategic Goals

Critical Success Factors in HR

Key Result Areas and Key Performance Indicators

Core Competencies and Core Values

Measuring Human Resources

Measuring HR Strategies: The Main KPIs

Human Resources versus Human Capital

Return on Human Capital (ROHC) and Cost of Labor (COL)

Human Value Added (HVA) and Profit Per Employee (PPE)

Employee Morale and Employee Satisfaction Indices

HR Scorecards and Dashboards

The Balanced Scorecard

Employee Turnover

Turnover versus Attrition (Gross and Net Turnover)

Voluntary versus Non Voluntary Separation

Analyzing Turnover: Interpreting the Data

Healthy versus Unhealthy Turnover

Turnover Index

Managing Employee Performance

Tangible versus Intangible Appraisal Systems

Samples of Best (and Not So) Practices

Behavioral Rating

Management by Objectives (MBO) Systems

Competency-Based Appraisals

180Â° and 360Â° Systems

Forced Ranking and the Bell Curve: Advantages and Warnings

Keys to Success and Failures of Performance Management Systems