Understanding the Supply Chain

• Supply Chain Definitions
• Supply Chain Models and Types
• Types of process frameworks
• Defining performance gaps
• Customers, competitive advantage and demand
• The Global Supply Chain

Unlocking your Cash: Inventory Management and Optimization

• Types of inventory
• Applying procurement strategies that maximize inventory turns
• Speeding the cash-to-cash cycle time
• The financial justification for change
• Supplier relationship management: strategies, approaches, and tools.

A New Paradigm for Outsourcing

• Is your relationship transactional or outcome-based?
• Defining desired outcomes that are measurable
• Developing an effective outsourcing contract
• Designing a pricing model that incentivizes desired behaviours
• Evaluating cost/service trade-offs.

Identifying Supply Chain Instabilities and Risks

• Internal supply chain risks
• PESTLE and external risks
• Risk management principles
• Evaluation and prioritisation of risks
• Contingency and risk management planning.

Rethinking the Supply Chain and Improving your Results

• Rationale and approach to performance management
• Identifying, defining, and tracking your metrics
• Incentives and continuous improvement
• Reengineering supply chains end to end to minimise risk
• Organisation development